Better CE/Vista Web Server Log

Some support tickets are more easily solved by knowing both user behavior and environment. An often helpful piece of information is what web browser they used. To add this, shut down the cluster, edit /VISTA_HOME/config/config.xml to include the cs(User-Agent), and start the cluster. This line will need to appear for every node. At startup, the… Continue reading Better CE/Vista Web Server Log

Most Wired Teacher

“Who is the most wired teacher at your college?” (A Wired Way to Rate Professors—and to Connect Teachers) Although the university runs workshops on how to use Blackboard, many professors are reluctant, or too busy, to sit through training sessions. Most would prefer to ask a colleague down the hall for help, said Mr. Fritz.… Continue reading Most Wired Teacher

Forcing Weblogic’s Config.xml

Let’s nevermind why I am working on this in the first place. Namely… the Blackboard Learning Environment Connector introduced using the hostname and port for applet URLs in Vista 8 Blackboard, Blackboard dropped WebCT’s support for using a different port for an application when behind a load balancer. So we found out we could use… Continue reading Forcing Weblogic’s Config.xml

Recap of Vista Stuff

It has been a hectic week. A recap… Java certificate fix – Yesterday, August 23rd, the certificate distributed in various Java applets expired. The community discovered the issue and informed Blackboard who put out a fix for the more current products on August 15th. Many customers are leery of having such little lead time to… Continue reading Recap of Vista Stuff

webctbackup

John made a good point… While telling Blackboard about this is pointless, the community at large ought to be aware of another undocumented workspace issue. I found an 8GB .bak in the /u01/app/nodeA/weblogic81/webctbackup on the active JMS node. Taking out user accessible nodes is okay in my book as with 18-20 of them in our… Continue reading webctbackup

CE / Vista Undocumented Workspaces

On the WebCT Users email list (hosted by Blackboard) there is a discussion about a mysterious directory called unmarshall which suddenly appeared. We found it under similar circumstances as others by investigating why a node consumed so much disk space. Failed command-line restores end up in this unmarshall directory. Unmarshalling in Java jargon means: converting… Continue reading CE / Vista Undocumented Workspaces

CE/Vista and Banner Integration

This is the second time I have worked on making Vista integration work with Banner. The first was 2005 in Vista 3.0.3 at Valdosta State. The production here at GeorgiaVIEW was set up by Harold, Jill, and Amy years ago and integrated into the install scripts or part of the cloned databases. So now I… Continue reading CE/Vista and Banner Integration

More Spiking CPU Over Assignments

More on concerns with editAssignmentSubmission.dowebct on Blackboard Vista nodes. Found an error in the exceptions logs tied to one of the transactions: Error occurred maintaining selective release status-Learning Object Id It gets better…. The assignment in question? Not using selective release. Yeah. There is an error for an assessment. Hopefully it is just the assignments… Continue reading More Spiking CPU Over Assignments