2010 Resolution Reading List

I recently completed my first resolution for the year 2009: Read 12,000 pages. pp Check the Reading page for the master list. Titles in bold are the ones I recommend. (They also are probably the ones I quote the most.) Pale Blue Dot: A Vision of the Human Future in Space – Carl Sagan – 368… Continue reading 2010 Resolution Reading List

New Year’s Resolutions 2010

My resolutions for 2009 involved reading good stuff and being more social. More or less they were successful. I read fulfilled the reading goal by October. To fulfill the social goal, I attended most of the BrunchBunch, Athens Flickr Meetups, Athens Strobist Meetups, and even lunches with coworkers. These were by and large successful. So,… Continue reading New Year’s Resolutions 2010

Resolutions For 2009

Read 10,000 pages of science, economics, health, history, or policy books. For 2008, it was read 25 books. This year, I thought to change it page-based as the previous one shied me away from larger books. Two 350 page books vs one 700 page book shouldn’t be a concern. See Reading for last and this years’… Continue reading Resolutions For 2009

Christmas Blog Post 2008

Last night I read Uncle Bill’s Christmas letter. He mailed it, but he apparently doesn’t have my postal address so I got the electronic version. Woohoo! His letter recaps the year for his family. Do any of you have such a tradition? Or a family member who does? Oddly my blog doesn’t provide much basis… Continue reading Christmas Blog Post 2008

Pointless

So I wanted to open a support ticket. However, in thinking about what I can ask for the company to do arrayed against what they are willing to offer for support, I realized… I am not going to get a resoultion for the ticket. It is functioning as designed. They are just going to tell… Continue reading Pointless

Better: Closed or Resolved

I just read: Clients are receiving responses to and closures of long-outstanding tickets. In the past quarter we’ve reduced the number of outstanding tickets by 15% (1500 tickets). We closed several tickets because it was decided no resolution was ever going to be provided after the ticket was open for 6 months without the tier… Continue reading Better: Closed or Resolved

Finding Sessions

Clusters can making finding where a user was working a clusterf***. Users end up on a node, but they don’t know which node. Heck, we are ahead of the curve to get user name, date, and time. Usually checking all the nodes in the past few days can net you the sessions. Capturing the session… Continue reading Finding Sessions

Computer v Human Diagnosis

I just finished How Doctors Think yesterday. First impression was doctors don’t spend very much time thinking and gathering information to make a diagnosis. That impress struck a very negative chord with me as it sounds like in my profession of database and computer administration we spend hours picking apart the data we have to… Continue reading Computer v Human Diagnosis

Better Way to Count

Our awesome sysadmins have put the user agent into our AWStats so we are tracking these numbers now. They discovered something I overlooked. Netscape 4.x is 10 times more used than 7.x or 8.x. Wowsers! Some people really do not give up on the past. Back in the Netscape is dead post, I used this… Continue reading Better Way to Count