A while ago, I mentioned the Scott Kelby’s Worldwide Photo Walk scheduled for Athens Georgia. Several folks from the Athens Flickr Meetups showed up for this yesterday. Others I know from work, photography classes, and even just eating at restaurants also showed. Twice today people have mentioned they saw me and expressed interest.
Back around 2001, the CIO received complaints about performance for the web server. So, I went log trolling to see what the web server was doing. A single IP dominated the HTTP requests. This one IP passed various last names into the email directory. Some quick research revealed Apache could block requests from that IP. That calmed things down enough for me to identify the owner of the IP. The CIO then bullied the ISP to provide contact information for the company involved.
Previous little adventures like this landed me a permanent job, so I jumped at similar challenges.
Well, a few years later, it happened again. This time my boss had made me develop a script for the dissemination of the anti-virus software package to home users. Basically, it used email authentication for verification if someone could get the download link. So, I applied the same technique to the email directory. Well, this upset some people who legitimately needed email addresses. So the human workers would provide email addresses to people with a legitimate need.
I’m glad since I’ve left, VSU no longer looks up email addresses for people. (I thought some of the requests questionable.) Also, my little email authentication script was before LDAP was available to the university. I think the new solution much better.
One the more vocal complainers about my having stopped non-VSU access to the email directory was my current employer. We apparently list email addresses for employees freely. Which makes me wonder how much spam we get is due to the brothers described at the beginning of this story? Or other email harvesters? Just hitting the send button potentially exposes the email address.
Bennington president Liz Coleman delivers a call-to-arms for radical reform in higher education. Bucking the trend to push students toward increasingly narrow areas of study, she proposes a truly cross-disciplinary education — one that dynamically combines all areas of study to address the great problems of our day.
She goes further than this blurb would indicate. She claims the drive towards professional degrees, aka “learning more and more about less and less”, results in a toxic brew dismantling Liberal Arts education. Losing this cross-disciplinary approach results in an inability to tackle the country’s and world’s problems which often require more than one discipline to understand them.
Focus on higher education as a means to a profession ignores these questions:
What kind of a world are we making?
What kind of a world should we be making?
What kind of a world can we be making?
Parents are sending their children to college to get a good job. Solving the world’s problems isn’t part of the American dream. Well… outside of academia.
From 2001 to 2006, Microsoft Outlook was the email client I used for work (and on my home computer to access work stuff). Back then, Exchange was not available, so a number of the features were more hacks than reality. However, it worked pretty well.
When I changed jobs, Netscape and Thunderbird were the pre-installed clients. I opted for Thunderbird. It worked pretty well for me. Calendaring was in MeetingMaker. Everything worked pretty well.
Recently work shifted to Exchange, so going back to Outlook made sense. Maybe because I have so much experience, the transition was not as bad as it might have been. Still… These are gotchas which have annoyed me lately:
Editable subject usability: The emails from our client issue tracking system put the description where its hidden. I was really pissed that I could not edit the subject until I figured out unlike most software which changes the shading to show it is now editable, Outlook just lets me edit at any time. Also, editing the subject after it is used by something else like a task results in the change in the email but not the task. (The main reason I want to change them is so it appears correctly in the task list. ) Copying to a second email results in the same problem. Apparently I have to either create a new task and copy-n-paste the subject I want or forward the email to myself.
Spacebar moves to next message instead of next new message: I really like the Thunderbird method of skipping to the next unread message when I hit the spacebar at the end of the current message. It even will find the next unread message in another folder. Outlook just advances to the next message.
Boolean is more than OR: I had this fantastic Thunderbird filter which looked for user@ AND domain.tld. Outlook only honors OR. We have 15 admin nodes and databases which send up reports. Alerts and tickets come from a different source and unaffected by this.
Search ignores special characters: I thought in the past I had sent email to email@example.com. However, the message bounced, so I searched my email for part of the address “abc-defghi” as its not in the address book. I got results which match “abc” not “abc-defghi”. So it ignored the hyphen and everything after. FAIL!
Send email as plain text or paste a plain text: Yes, I know lots of people have HTML capable clients. I hate Outlook puts my replies in a sickly blue font. When I copy and paste from the elsewhere in the message, it changes the font. So then I have to go and do formatting to have a presentable email. I just want to type and send. I don’t care about fonts, colors, etc. If I did, then I would create a web page. … (Added 2009-JUN-03)
Open-source code is generally great code, not requiring much support. So open-source companies that rely on support and service alone are not long for this world. The traditional open-source business model that relies solely on support and service revenue streams is failing to meet the expectations of investors.
The whole point is to have a model producing great code. As these open source companies try to be everything to everyone, they eventually hit the same issue as proprietary companies: Bloatware. The software starts to suck and the users abandon the ship for another product which seems to do the same job better.
One of the employees at Last Resort Grill was mutually entertaining a toddler. Overheard her talking about it, “He’s totally flirting with me.” I found it funny. When she happened by my table, I asked her about it.
She said entertaining the kids is part of the fine print of the job. Additionally, people have asked employees to take kids to the restroom, watch the kids for an undetermined amount of time, sanitary napkins on clothing, etc.
In answer to how all these experiences will help her career, she related dealing with all these issues to learning how to deal with unexpected circumstances.
Is there a job worth doing where we don’t have to think about what is being done? If someone cannot make creative decisions, then isn’t the job better done by technology?
We have been getting these messages for months. Some good folks at Blackboard have caused them to stop for a while, but they just resume. Probably it is multiple cases of the same issue.
LDAP Issues: Dear Valued Customer, The MH Operations team has determined that your MH application server(s) are not able to communicate with your local LDAP server infrastructure. Please notify your TSM when LDAP service is available so that we can confirm that there are no other issues with your hosted Blackboard environment.
The last time, alerts for Valdosta State’s Transaction System (a different product than we run) were being sent to us. A DBA for Vista was listed as a technical contact for TS which she doesn’t run or even know she was considered a technical contact. No one working with TS at Valdosta State had been getting these alerts. So they were excited at the prospect of knowing when there was a problem! I put Blackboard in touch with the people at Valdosta.
In a way, I understand my organization is involved in purchasing the licensing. However, Blackboard needs to do a better job of making sure their customers are informed.
Put the name of the affected product in the notice.
Put the name of the affected URL or IP in the notice.
Put the name of the customer’s organization in the notice.
Edupunk is “Do It Yourself” in education or instruction technology. Free or at least cheap tools suitable for classroom use are so ubiquitous, the faculty have plenty of alternatives to the monolithic “enterprise” LMS.
This is not something new. My mom conned her principal into letting her have an Apple IIe for her classroom where she refused the computer teacher’s help. Instead, Mom found and installed programs herself for what she wanted to do. She was not going to become an extension of the computer teacher’s classroom. She maintained this DIY approach throughout her career. She was always annoyed with technology in education classes because she already knew about most of the technology they taught teachers to use and offered her experiences in not only how to make it work better but more recent technology which looked more promising.
Her approach was simple but methodical.
Covertly pay attention to what the students are doing.
Evaluate the effectiveness.
Keep successful approaches and ditch failures.
This was her method in both K-12 and higher education. If she were faced with using something like Blackboard Vista or Academic Suite, then I have no doubt she would be looking for greener pastures. At the same time, she is proud of me for having the job that I do: running the monolithic “enterprise” LMS.