A world without work

The funny thing about being a technocrat is the goal is to end my work. Create solutions for everything, but in a true Moving The Goal Post situation. As soon as one has crafted the solution, there are improvements needed. As soon as it is perfect, there are new business processes and objectives. And then vendors stop supporting it, so one needs to architect the replacement whether the same product or something new.

While a Sisyphean effort to reach done, it is job security. There is always seems to be something that needs doing.

My favored path is to automate my work. Scripts to perform precise and routine and simple tasks get scheduled. They do their thing faster than I can. They do their thing more consistently than I can. Overall, I would say they are a better employee.

They take things off my plate such that I can focus on the work that is more engaging.

I consider my scripts to be my direct reports. The work they do reflects on me. I am responsible for their job performance. If they break down, then I am the one holding the bag to clean up the mess.

Acknowledgement

Trying to get a price quote from a vendor. It has been two full weeks. The first week plus was confusion within their organization who should be working on it. See, back in April they reclassified our account, so we got a different representative, which is fine. But four months later, they should not be repeatedly trying to have the old one work on the quote. Only when the old one realized that we were not his client did it get shifted to the correct person.

However, three days since then I just realized that I have not seen anything from our representative that he is in indeed aware of the quote, confirming what is supposed to be in the quote, or providing the estimated time it should take to provide us a quote.

Hopefully, I am not a narcissist, but this lack of acknowledgment made me nervous the request had been overlooked. After yet another poke of the vendor, we did finally get a quote. Overall, it was two weeks, one hour, 28 minutes later after the initial request. I hate to nag, but I also hate to allow the request to be overlooked. The acknowledgment lets me know the fulfiller knows about it and it not being done is due to something else.