Division Issue in YAPB

Problem PHP in Yet Another Photoblog causes “Warning: Division by zero in exifReader.inc on line 859” (the problem line is in bold):   case TAG_SHUTTERSPEED:   // More complicated way of expressing exposure time, so only use   // this value if we don’t already have it from somewhere else.   if ($this->ImageInfo[TAG_EXPOSURETIME] == 0){     $sp = $this->ConvertAnyFormat($ValuePtr, $Format);   … Continue reading Division Issue in YAPB

IMS Data Going to Wrong Place

I should know better than to trust documentation over my own intuition. Or to change based on what others tell me. I followed: Log in to Vista Enterprise as a Server Administrator or Institution Administrator. NOTE: To set glcid, you must log in as a Server Administrator. From the Administration tab, click the Utilities tab.… Continue reading IMS Data Going to Wrong Place

Lost in Communication

Would you believe United States employees cost their employers $650 billion in productivity costs in the seconds it takes for them to return attention back to the task at hand? The time spans lost are the same amount of time required to interpret a CAPTCHA. E-mail, instant messaging, Twitter, etc. are all distractions from getting… Continue reading Lost in Communication

Trust and Transparency

One of the books I am reading, Gut Feelings, made a statement: Transparency and trust are two sides of the same coin. without much elaboration. To place the statement in context, Gerd Gigerenzer was writing about moral systems. Specifically, how the Ten Commandments was so effective because it they are so simple. The American tax… Continue reading Trust and Transparency

Ticket Inbox Zero

Blackboard implemented a ranking system to determine the priority of support tickets. This effort uses criteria like the age and recency of updates to ensure the attention of Technical Support Managers. Certainly this initiative is due to continuing customer complaints about languishing tickets. Last spring we saw a similar push to fix support. We have… Continue reading Ticket Inbox Zero

Open Letter to Users of Email Autoresponders

Hi, Some people work in positions requiring high amounts of near constant contact. There is technology for this. One popular is the Blackberry which allows the user to no longer sit in front of the computer all the time. If more than one person is capable of doing the job you do, then set up… Continue reading Open Letter to Users of Email Autoresponders

Naked on the Net

The typical response to a “OMG Users Don’t Have the Privacy They Think They Do” article is to never post anything online or just never visit web sites where you would post something. These seem…. Paranoid. People have an expectation of privacy. People also inherently trust web sites unless they have been burned enough in… Continue reading Naked on the Net

Intellectuals and Politics

The Age of Enlightenment ended over a century ago. It was known for producing a number of intellectuals. Are intellectuals a dying breed? According to Wikipedia, “An intellectual is one who tries to use his or her intellect to work, study, reflect, speculate, or ask and answer questions about a wide variety of different ideas.”… Continue reading Intellectuals and Politics