Terri Brown and Louise Fechter, Georgia Southern University Upgraded to Desire2Learn 10.2 in July 2013. (Actually from 9.4.1 to 10.0 earler then later to 10.2.) Support plan: revised training, more documentation, briefed support team, wrote “tips & tricks”. When get calls, walk through the task then follow up with a document. If no doc exists,…
Eric Floyd and Terri Brown, Georgia Southern University Real-Time Ellucian integration not cross-listing. Lack of quality control for release just before start of term. Hotfix soon after resolved. 10.2 released late (June not May) so missed between terms window. Upgrade broke real-time again, but because delayed until August got the fix before upgrade. Tried cloning…
Web site: Â columbusstate.edu/degreein3 Mary Covington, Executive Director, IT Services, Columbus State University Notes from session: Program: Bill and Melinda Gates Foundation grant. Degree in 3 years. 1st year get a certificate. 2nd year get an Associates. 3rd year get a degree. $18,000 degree. At least 1/3rd low income. Early intervention. All online courses. Standardization of…
As an information technology professional, when a web site has performance problems, I sigh, gnash my teeth, and gripe just like everyone else. However, twenty minutes later I realize I have been there and feel bad for those having to deal with the mess. Also, should I feel hurt that I am not among the…
MOOCs are still the buzz in 2013. The best quote I have heard about them is that they replace an in-person class like Facebook replaces a social life. Of course, Facebook is my main social life…. I do sense a hope that MOOCs will replace a whole education or at least credits (think AP courses).…
We intensely monitor our servers. We want to know things before a work ticket reaches us. So a  month ago one morning I saw notifications where a couple servers failed login checks. (A process does a login and logout for each server multiple times an hour.) These go to the servers directly. Another check comes…
I think when he says “Steven J’s commencement address” he means Steve Jobs. If the below does not work, then try this link:Â Larry Smith: Why you will fail to have a great career
According to Trends in Global Higher Education (PDF), we should pay attention to globalization, massification, Globalization is an interesting trend. As a college student, I enjoyed hanging out with international students and as an employer of student workers, half were international students. Exposure to different cultures, meaning values and perspectives and rituals and (the best) food was…
Last week I finished the Power Searching With Google MOOC. A month ago a coworker pointed out Google now offers the software used by this MOOC. As a Desire2Learn database and application administrator, I was curious. So I signed up. And actually finished! On my emotional high, I signed up for Current/Future State of Education shortly before…