Would you believe United States employees cost their employers $650 billion in productivity costs in the seconds it takes for them to return attention back to the task at hand? The time spans lost are the same amount of time required to interpret a CAPTCHA. E-mail, instant messaging, Twitter, etc. are all distractions from getting…
Edupunk is “Do It Yourself” in education or instruction technology. Free or at least cheap tools suitable for classroom use are so ubiquitous, the faculty have plenty of alternatives to the monolithic “enterprise” LMS. If edupunk was a boat, then what would it be? A bamboo raft? This is not something new. My mom conned…
Do you talk about computers, software, or web sites as manifesting human-like behaviors? Personally, I have. At work, we manage several machines who collectively provide the GeorgiaVIEW service. When a machine is completely unresponsive, then we refer to it as having died. When a machine stops a performance issue, we refer to it as happy.…
This is for joining SocialVibe and doing your part. sneezypb invites you to SocialVibe.com
A few weeks ago when I got home from out of town, I could not find the remote to my TiVo. On the third day, I ran to Best Buy to acquire a universal remote replacement. The replacement lacked critical usability features. Several buttons were simply missing: Select button to navigate the menus. Guide button…
Some of my previous blog posts about a little discovery have save me time in the past. I made a tar of some system integration scripts we wrote for Vista 3 and brought them over to a Vista 8 test box to work on updating them for this new version. A decision we made earlier…
I just read: Clients are receiving responses to and closures of long-outstanding tickets. In the past quarter we’ve reduced the number of outstanding tickets by 15% (1500 tickets). We closed several tickets because it was decided no resolution was ever going to be provided after the ticket was open for 6 months without the tier…