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Erik
Leaves are Red, Moss is Green, originally uploaded by Ezra F. … the Red
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Blackboard’s Direct Help
I just noticed an item in Behind the Blackboard for “Direct Help”. This seems to be a way Blackboard is attempting to help students and parents find assistance by directing them to institutions. I probably missed the propaganda about this initiative. Though I do understand the problem and why it ought to be solved. People…
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Try Again
The worst response technical support can give me is to suggest I try something I have already tried without success. An explanation why this suggestion is going to work this time when the previous attempt(s) did not work would help. Otherwise, why would I expect it to work this time when it didn’t last time?…
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The Paradox of Choice
Read this book. The strategy for reaching good decisions: Figure out your goal or goals. Evaluate the importance of each goal. Array the options. Evaluate how likely each of the options is to meet your goals. Pick the winning option. Modify goals.
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Don’t look at me like that!
Don’t look at me like that!, originally uploaded by Ezra F.
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Firefox 3
Image via Wikipedia Apparently the official launch of Firefox 3 is tomorrow. So we get to look forward to 4+ months of students and faculty members asking why Blackboard Vista doesn’t recognize Fx 3 as supported. Every week’s call with Blackboard will have the conversation: Us: Is it supported yet? Bb: Not yet. We are…
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Spotlight
Spotlight, originally uploaded by Ezra F. I don’t think there is a car sale or carnival at the end of this one.
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Lost in Communication
Would you believe United States employees cost their employers $650 billion in productivity costs in the seconds it takes for them to return attention back to the task at hand? The time spans lost are the same amount of time required to interpret a CAPTCHA. E-mail, instant messaging, Twitter, etc. are all distractions from getting…