One of the clients we host complained about losing their session. Blackboard recommended we switch how our load balancer is handling the session persistence. Before agreeing to do that, we decided to use Blackboard’s script to determine if there is a problem before trying to fix something which may or may not exist. An acceptable…
For the term starting Jan 7, we have students who need to be directed to the new Vista system (v8). By standard practice, students also have access to the previous term a few weeks into the new term, let’s say Feb 23. So we’ll need to ensure some access to the old Vista system (v3).…