LDAP Fiasco

Last week I logged into the ticket management system to look at updates to cases overnight and saw a pop-up for a “widespread issue”, basically two school, involving LDAP. So I looked up the case. The two schools were on the same cluster. Most likely the problem was on my end, which sucks. Security people… Continue reading LDAP Fiasco

The Cause

Found I develop free software because of CUNY and Blackboard following the Blackboard security issues story. It is a really good blog post. This conclusion made me smile. I am certain there are plenty of people in the system I support who strongly agree. I just wish there was an easier way of finding and… Continue reading The Cause

Blackboard Security

Interesting articles accusing Blackboard of being lax about security. A Black Eye for Blackboard Over Its Response to Major Security Flaws which is about Millions of student exams, tests and data exposed. I saw the security bulletins, but I was not aware of the back story leading to why it was announced. We run an unaffected… Continue reading Blackboard Security

Smaller Java Cache

One of our campus Blackboard Learning System Vista Enterprise administrators reported to have reduced the number of Java cache related issues (failed sessions) by changing the Disk Space Allotment from the 1,000 MB default down to 100 MB. This is found in the Java Control Panel > General tab > Temporary Internet Files: Settings. I… Continue reading Smaller Java Cache

Duplicate Selective Release

Analyst asked me to look at the server logs for a case where students were getting system exceptions. Armed with the JSESSIONID, I found many cases in the webct.log of an error called: “Stack size too large”. In my old email, I found a September 2010 discussion with Rajini Prabhu and Mike Cooling about thread-dump analyzers. In it Rajini… Continue reading Duplicate Selective Release

Open Letter Re: Behind the Blackboard

Hi Blackboard Support, Today, without warning, you changed Behind the Blackboard. Clients dislike surprises. We like knowing how things work. Give us access to the new thing before we have to deal with it. That way we become familiar with it. Even if you do not give advance viewing of the service, then advance warning… Continue reading Open Letter Re: Behind the Blackboard

Bb Mobile Learn Phones Home

We acquired Blackboard Mobile Learn Powerlink version 1.1.9 to solve a problem. Something was done on the Blackboard side before our institution administrators could successfully get to the registration page. This version fixed that issue by doing a registration behind the scenes. Naturally the information it has is wrong, but at least now the institution administrators can… Continue reading Bb Mobile Learn Phones Home

Browser Checker

Mark Wescott wrote to a Blackboard Learn 9 list, Imagine a world where Bb Inc. provides browser checkers for each Rev/SP combo, and all we (aka “The Customers”) have to do is place a link on our Bb logon page to the browser checker that matches our production environment…. mmmm serenity. Said browser checkers would:… Continue reading Browser Checker

Muzzled

For over a month now my team has been heads down to provide some sandbox environments for the University System of Georgia Learning Management System Transition Task Force. The evaluators are looking at a sandbox for each contender. Various technical teams are also determining how the product fits with our experience and our operations. Growing… Continue reading Muzzled