D2L Tips and Tricks 10.2 #USGRockEagle13

Terri Brown and Louise Fechter, Georgia Southern University

    • Upgraded to Desire2Learn 10.2 in July 2013. (Actually from 9.4.1 to 10.0 earler then later to 10.2.)
    • Support plan: revised training, more documentation, briefed support team, wrote “tips & tricks”.
    • When get calls, walk through the task then follow up with a document. If no doc exists, then that is a trigger to create one.
    • Left navigation panel expandable. Drag and drop such as from Google Drive. (Requires Google App integration.)
    • Kaltura is where they have faculty place multimedia files.
    • Document viewer OK. Not as fully featured as desktop equivalents, so students probably will have to download many documents to use them. Binder not much better?
    • D2L Community site has templates for download.¬†Organized templates into a folder. Then enable them.
    • Discussion “Must post first” option to make the student start a thread before they can respond to others.
    • Rubrics cannot be graded in discussion tool. Use two browsers.
      • Fort Valley: Open rubric in grade item. Grade topic.
    • Posts marked read automatically.
    • Deleted topics can be restored without outside intervention? TOO COOL. Am I out of a job now?
    • Reading view promoted instead of grid view. Maybe grid going to disappear soon?
    • Pager lost sound. Just an icon notification.
    • Dropbox enter grades for no submission so students see the item on their grades and better calculate their grades. Ungraded items not calculated as zero unless change Grades setting. Restore deleted folders. Bulk upload files.
    • Student was able to submit after the end date. Not able to replicate.
    • If due date AND end date set to the same value, then neither date shows in the calendar. Use only an end date. Serious bug.
    • View student progress is new. Graph of logins. Progress meter.
    • Quiz matching type improved. Recalculation requires clicking on the TRASH CAN icon (does not delete) to recalculate.
    • Lessons learned:
      • Set user expectations.
      • Communicate.
      • News widget.

 

GA Southern’s D2L Journey #USGRockEagle13

Eric Floyd and Terri Brown, Georgia Southern University

    • Real-Time Ellucian integration not cross-listing. Lack of quality control for release just before start of term. Hotfix soon after resolved.
    • 10.2 released late (June not May) so missed between terms window. Upgrade broke real-time again, but because delayed until August got the fix before upgrade.
    • Tried cloning from production to test, but decided better to copy 10 courses. (BCE, BCC tools)
    • Lessons learned:
      • TEST! Complexity grows with complexity of the system.
      • Familiarize changes in updates. Do not rely on D2L documentation. Listen to community. heug?
      • Be careful of encouraging third party tools. They can be bought and die.
    • Plan to move to D2L hosting? “Right now we are the tip of the spear… When GeorgiaVIEW’s functionality catches up, then that might be a possibility.”