Education

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Stalking Students

July 13, 2009 in Education, Privacy by Ezra S F | 2 comments

On the BLKBRD-L email list is a discussion about proving students are cheating. Any time the topic comes up, someone says a human in a room is the only way to be sure. Naturally, someone else responds with the latest and greatest technology to detect cheating.

In this case, Acxiom offers identity verification:

By matching a student’s directory information (name, address, phone) to our database, we match the student to our database. The student then must answer questions to verify their identity, which may include name, address and date of birth.

…
The institution never releases directory information so there are no Family Educational Rights and Privacy Act (FERPA) violations.

However, to complete the course work the student is forced to hand over the information to Acxiom, an unknown and potentially untrusted party. Why should students trust Acxiom when institutions cannot be trusted?

Due to the decentralized nature of IT departments, higher education leads all industries in numbers data breach events. Acxiom’s verification capabilities were designed so that student and instructor privacy is a critical feature of our solution. Institutions never receive the data Acxiom uses in this process. They are simply made aware of the pass/fail rates.

In other words, high education institutions cannot be trusted to handle this information. No reason was provided as to why Acxiom can be better trusted. Guess the people reading this would never check to see whether Acxiom has also had data breaches.

This Electronic Freedom Foundation response to Acxiom’s claims their method is more secure was interesting:

True facts about your life are, by definition, pre-compromised. If the bio question is about something already in the consumer file, arguably the best kind of question is about something that is highly unlikely to be in one’s consumer file and even useless commercially–like my pet’s name.

Answering these kinds of questions feels like more of violation of than a preservation of privacy.

Too Hot Out There

July 6, 2009 in Education, Work by Ezra S F | No comments

When I saw online school enrollment soars in summer in the Atlanta Journal Constitution, I thought Duh! Our traffic this summer is way up. Normal enrollment pattern is Fall term peak, 90-95% of Fall term in Spring,  60% of Fall term in Summer. By contrast, our online system usage until 2008-2009 had a Spring term peak. The 2008-2009 school year showed a pattern consistent with the normal enrollment pattern in the Spring without as much drop off as expected in the Summer.

We run a higher education online learning system. The article was talking about K-12. Maybe for the similar reasons our usage is way up as well?

Loving Day

June 7, 2009 in Movies / Films / TV, Race / Racism by Ezra S F | No comments

guess_whos_coming_to_dinnerLast year, I blogged about Loving Day. To recap:

Loving Day is an educational community project. The name comes from Loving v. Virginia (1967), the landmark Supreme Court decision that legalized interracial marriage in the United States. Loving Day celebrations commemorate the anniversary of the Loving decision every year on or around June 12th.

There is a list of Loving Day celebrations around the world. The Georgia one happened last month? Oh, well.

Do you have any plans? Maybe I can find a copy of Guess Who’s Coming to Dinner by then?

TED Talks: Liz Coleman’s call to reinvent liberal arts education

June 1, 2009 in Education by Ezra S F | No comments

About this talk from the TED site:

Bennington president Liz Coleman delivers a call-to-arms for radical reform in higher education. Bucking the trend to push students toward increasingly narrow areas of study, she proposes a truly cross-disciplinary education — one that dynamically combines all areas of study to address the great problems of our day.

She goes further than this blurb would indicate. She claims the drive towards professional degrees, aka “learning more and more about less and less”, results in a toxic brew dismantling Liberal Arts education. Losing this cross-disciplinary approach results in an inability to tackle the country’s and world’s problems which often require more than one discipline to understand them.

Focus on higher education as a means to a profession ignores these questions:

  • What kind of a world are we making?
  • What kind of a world should we be making?
  • What kind of a world can we be making?

Parents are sending their children to college to get a good job. Solving the world’s problems isn’t part of the American dream. Well… outside of academia.
:)

The Twitter Timesink

May 6, 2009 in Twitter by Ezra S F | No comments

Glenn asked: “What is it about Twitter that makes it more of a time sink than Facebook?”

I consider a time sink something where I invest a high value of time for boring and poor value.

My contacts mostly duplicate in Twitter what they provide in Facebook. The time I spend reading Twitter posts I’ve already read in Facebook is a waste of my time. My Twitter contacts respond about a 1/5th as much as Facebook users (it used to be higher in Twitter). So I get more out of Facebook.

Twitter Replies suck. The Replies system makes it look like my contacts reply much more to me than others which I find highly unlikely. More likely the Replies implementation stifles conversation by requiring either everyone to be public or to allow all the participants to follow each other for there to be one conversation. Instead its many different (sometimes hidden) duplicate conversations. Facebook comments are attached to the status update so following a conversation is significantly easier.

Twitter Apps suck. Last Friday, I looked at Facebook Connect for AIR. My complaint about it was my interactions with Facebook would be as limited as Twitter. The promise of Twitter apps is to do more than the Twitter.com web UI provides. Many just provide easier ways to do the same thing: see your Twitter timeline. Others let you see quantification of your usage. Facebook apps by contrast provide access to content not within Facebook, so more of the web because part of my Facebook access so I can actually do more.

Except Socialthing and Tweetdeck. They are exemplary implementations of Twitter Apps. They extend the functionality of just Twitter by itself and are primary reasons I kept at it for so long. Socialthing unofficially died a while ago and official stoppage of support was announced last week while I wasn’t using it. Tweetdeck probably will stick around for a while.

Twitter lacks granular privacy. In Twitter, either you are private or public or ban specific users. I’m torn between public and not. So I opted for private with sneezypb where I mostly subscribe to friends. My other account, ezrasf, was where I subscribed to Blackboard community members, educational technologists, etc. Facebook could improve some in privacy as well. Compared to Twitter, Facebook makes a great attempt at granular privacy. Plurk, another microblogging / status update site, represents the privacy  Holy Grail for me. It allows for making specific posts public, private, available to groups, or individuals.

Blackboard iPhone App

March 27, 2009 in Blackboard Vista by Ezra F | 6 comments

People have been contacting me all day about the Blackboard iPhone App. Both Blackboard and the Chronicle of Higher Education posted blogs about its release.

I find it interesting Jessica mentioned a Georgia student is the inspiration in the Bb blog post. There are over 200,000 students in Georgia who cannot use this application because it relies on Blackboard Sync which only operates for Academic Suite (Classic) products. Blackboard says the Sync product isn’t available to the CE/Vista products used by all but a few schools in the University System of Georgia.

The odds are good the poor student who needs the app can’t use it.

Also, the USG is exactly the kind of client who Blackboard says should wait and see before migrating to Learn.

Information Should Be Free

February 15, 2009 in Interweb, University by Ezra S F | 1 comment

Mark Guzdial makes the point teachers add value to the learning process. Normally, I would agree. However, I got hung up on a misquote from a Walter Isaacson article How to Save Your Newspaper in TIME offering micropayments as the solution to newspapers finding a working model to survive since advertisements are not the right one.

Mark said it was ”information must be free.” TIME said, “[T]he Web got caught up in the ethos that information wants to be free.” Mark correctly attributed it to Steven Levy who said, “All information should be free,” but in the context of: “Access to computers — and anything which might
teach you something about the way the world works — should be
unlimited and total.” 

Higher education provides such access. However, we hide the access behind beaucracy and tuition. Is it worth it?

Another thought on all this came from a Dorothy E. Denning quoting Richard Stallman:

I believe that all generally useful information should be free. By ‘free’ I am not referring to price, but rather to the freedom to copy the information and to adapt it to one’s own uses. … When information is generally useful, redistributing it makes humanity wealthier no matter who is distributing and no matter who is receiving.

This reminds me of the concept of Creative Commons and open source. Restrictions to information like copyright ensure the creator makes money. At the same time copyright provides some opportunities for reusing it. (CC and open source just do it better than the Copyright Office.

Another Way To RAR

January 11, 2009 in Computers by Ezra S F | 2 comments

I was sent a RAR file at work. I didn’t want to install WinRAR because it wasn’t clear whether educational institutions are business or not. The PowerArchiver software worked used only pretended the capability of opening the file.

A better solution might be 7-Zip? It supports RAR.

Higher Ed Twitter List

January 8, 2009 in Twitter by Ezra S F | 5 comments

Karlyn Morissette posted her Master Higher Ed Twitter List. Other than @eironae and @barbaranixon, I didn’t know anyone on the list. So I thought to post a list of higher education professionals I follow categorized by primary expertise.

Blackboard twitterers might be another post.

Those in bold are coworkers.

College / University / Departments

@atsu_its – A.T. Still University – IT Help Desk & Support
@BC_Bb – Butte College Blackboard System
@CTLT – Center for Teaching, Learning, and Technology @ Goucher College
@GeorgiaSouthern – Georgia Southern University
@ucblackboard – University of Cincinnati Blackboard Support 

CE/Vista

@amylyne - Amy Edwards – CE/Vista DBA
 @corinnalo – Corrina Lo – CE/Vista Admin
@elrond25 – Carlos Araya – CE/Vista Admin, Dr. C
@jdmoore90 – Janel Moore – CE/Vista Admin
@jlongland – Jeff Longland – CE/Vista Programmer
@lgekeler – Laura Gekeler – CE/Vista Admin
@ronvs – Ron Santos – CE/Vista Analyst
@sazma – Sam Rowe – YaketyStats
@skodai – Scott Kodai – former Vista Admin now manager
@tehmot – George Hernandez – CE/Vista DBA
@ucblackboard – UC Blackboard Admins

Faculty

@academicdave – David Parry – Emerging Media and Communications
@amberhutchins – Amber Hutchins – PR and Persuasion 
@barbaranixon – Barbara Nixon – Public Relations
@captain_primate – Ethan Watrall – Cultural Heritage Informatics
@doctorandree – Andree Rose – English
@KarenRussell – KarenRussell – Public Relations
@mwesch – Mike Wesch – Anthropology
@prof_chuck – Chuck Robertson – Psychology

Information Technologist / Support

@aaronleonard – Aaron Leonard
@Autumm – Autumm Caines
@bwatwood – Britt Watwood
@cscribner – Craig Scribner
@dontodd – Todd Slater
@ECU_Bb_Info – Matt Long
@ekunnen – Eric Kunnen
@heza – Heather Dowd
@hgeorge – Heather George
@masim – ???
@mattlingard – Matt Lingard
@meeganlillis – Meegan Lillis
@soul4real – Coop

Assessment / Library / Research

@alwright1 – Andrea Wright – Librarian
@amylibrarian – Amy Springer – Librarian
@amywatts – Amy Watts – Librarian
@elwhite – Elizabeth White – Librarian
@kimberlyarnold – Kimberly Arnold – Educational Assessment Specialist
@mbogle – Mike Bogle – Research

Web Design / UI

@eironae – Shelley Keith

Director

@aduckworth – Andy Duckworth
@garay – Ed Garay
@grantpotter Grant Potter
@IDLAgravette – Ryan Gravette
@Intellagirl – Sarah B. Robbins
@tomgrissom – Tom Grissom

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Course Management Systems are Dead!

January 6, 2009 in Blackboard Vista by Ezra S F | 3 comments

Heh. Blackboard Vista is headed for a brick wall? Who knew?

7. Course Management Systems are Dead! Long Live Course Management Systems! Proprietary course management systems are heading for a brick wall. The combination of economic pressures combined with saturated markets and the maturing stage of the life cycle of these once innovative platforms means that 2009 may well be the year of change or a year of serious planning for change. Relatively inexpensive and feature-comparable open source alternatives combined with some now learned experience in the process of transition from closed to open systems for the inventory of repeating courses makes real change in this once bedrock of education technology a growing possibility. As product managers and management view these trend lines, I think we might see incumbent players make a valiant effort to re-invent themselves before the market drops out from underneath them. Look for the number of major campuses moving (or making serious threats to move) from closed systems to open ones to climb in the year ahead. The Year Ahead in Higher Ed Technology

It is true the big player in proprietary CMS / LMS / VLE software has lagged in innovation for quite a while. Remember though Blackboard bought WebCT and kept around the other product while hemorrhaging former WebCT employees. That alone kept them extremely busy not to lose every customer they bought. The next version, Blackboard 9 should be available soon. That is the litmus test for their future success.

Bb9 is a newer version of Academic Suite, aka Classic. There is no direct upgrade path from CE / Vista to Bb9. There is a Co-Production upgrade path where one can run both versions side-by-side with a portal interface to access either version without having to login again. Content still has to be extracted from the old and placed in the new. (Since we are running Vista 3 and Vista 8 side-by-side now, this doedsn’t give me warm fuzzies.) This was the upgrade path some WebCT and Blackboard clients took getting from Vista 3 to 4 only to find Vista 4 was junkware. Similarly, those leaving CE4 for CE6 were frustrated by the move. So, I would predict:

  1. Those on Classic 8 now will go to Blackboard 9 ASAP.
  2. Smaller colleges on CE 8 who through turnover no longer have the people burned by the CE4->CE6 migration will probably move to Blackboard 9 this summer prior to Fall.
  3. Smaller colleges on CE 8 who still remember will migrate after AP1 (maybe a year after Bb9 release).
  4. Larger colleges on CE or Vista 8 will move some time between AP1 and AP2.
  5. Consortia groups like GeorgiaVIEW, Utah State System, or Connecticut State University System will wait and see.

That last group doesn’t take change easily. They have the nimbleness of a Supertanker cargo ship.

I am still waiting for the tweets about Moodle and Sakai, the open source alternatives, to change from in general “X sucks, but at least its not Blackboard.” to “X is the best there is.” If “at least its not Blackboard” is the only thing going for the software, then people will stay where they are to see where things go. There needs to be compelling reasons to change.

Unfortunately the cries of the students and the faculty in the minority are not enough. Most people are happy enough. They can accomplish the important things. They get frustrated that IT took the system down, data center power issues, network issues, or a performance issue. None of which go away by picking FOSS.

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