{"id":552,"date":"2008-06-30T14:43:30","date_gmt":"2008-06-30T18:43:30","guid":{"rendered":"http:\/\/www.ezrasf.com\/wplog\/?p=552"},"modified":"2011-02-26T08:46:53","modified_gmt":"2011-02-26T13:46:53","slug":"try-again","status":"publish","type":"post","link":"https:\/\/www.ezrasf.com\/wplog\/2008\/06\/30\/try-again\/","title":{"rendered":"Try Again"},"content":{"rendered":"<p>The worst response technical support can give me is to suggest I try something I have already tried without success. An explanation why this suggestion is going to work this time when the previous attempt(s) did not work would help. Otherwise, why would I expect it to work this time when it didn&#8217;t last time? The response to&#8230;<\/p>\n<blockquote><p>Perhaps you can explain why this will work now when we explained  in the first note that we have already tried this and found BbVista would  not start?<\/p><\/blockquote>\n<p>was<\/p>\n<blockquote><p>I&#8217;m conferring with our development team about how it will work now vs. earlier when it did not. Thanks.<\/p><\/blockquote>\n<p>This wasn&#8217;t our usual support person. This is, I think, someone covering our cases and thought to get us to close the ticket easily. You know reach <a href=\"http:\/\/www.ezrasf.com\/wplog\/?p=530\">Ticket Inbox Zero<\/a>. Someone who doesn&#8217;t realize I blog about stuff like this because&#8230; Well&#8230; It annoys me.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The worst response technical support can give me is to suggest I try something I have already tried without success. An explanation why this suggestion is going to work this time when the previous attempt(s) did not work would help. Otherwise, why would I expect it to work this time when it didn&#8217;t last time? [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"activitypub_content_warning":"","activitypub_content_visibility":"","activitypub_max_image_attachments":4,"activitypub_interaction_policy_quote":"anyone","activitypub_status":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[22],"tags":[990,591,3053,67,389,96,310,433,70],"class_list":["post-552","post","type-post","status-publish","format-standard","hentry","category-bbvista","tag-blackboard-cevista","tag-blackboard-inc","tag-wordpress","tag-person","tag-port","tag-support","tag-technical-support","tag-thanks","tag-ticket"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p1rUBW-8U","jetpack-related-posts":[],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/posts\/552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/comments?post=552"}],"version-history":[{"count":0,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/posts\/552\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/media?parent=552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/categories?post=552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/tags?post=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}