{"id":4113,"date":"2010-03-26T00:38:12","date_gmt":"2010-03-26T04:38:12","guid":{"rendered":"http:\/\/www.ezrasf.com\/wplog\/?p=4113"},"modified":"2010-03-26T09:44:16","modified_gmt":"2010-03-26T13:44:16","slug":"illegal-characters","status":"publish","type":"post","link":"https:\/\/www.ezrasf.com\/wplog\/2010\/03\/26\/illegal-characters\/","title":{"rendered":"Illegal Characters"},"content":{"rendered":"<p>Someone mentioned working on an issue where an instructor in Safari saw the error &#8220;Broken pipe&#8221; when\u00c2\u00a0uploading a PDF file to our CE\/Vista 8.0.3 HF1 site. Of course, the issue couldn&#8217;t be replicated and light on the details. I asked for the details anyway to track down the failure intending to open a ticket with Blackboard on another bug. No such luck. The error was simple:<\/p>\n<blockquote><p>[File] cannot be saved because its name contains illegal characters<\/p><\/blockquote>\n<p>The file name follows this pattern: abcde&#8221;fg hijkm&#8221;.pdf<\/p>\n<p>Removing the double quotes ought to sort out that issue. Simple. We&#8217;ve known for a long time CE\/Vista doesn&#8217;t handle certain special characters very well. You know, remove data from fields which would cause an error before attempting to save it. Or even alert the user why something failed. &#8220;Sorry this file cannot be uploaded. Check this list for likely reasons.&#8221;<\/p>\n<p>The client provided in the ticket this upsetting approach from research she found online.<\/p>\n<blockquote><p>Being that you are on a cluster, there is potential that it&#8217;s the load balancer, could be it&#8217;s not handling sessions properly and tossing sessions back and forth between nodes. &#8212; Blackboard Support\u00c2\u00a0<a href=\"http:\/\/ct-cc-blackboard-vista-student-troubleshooting.pbworks.com\/File-Management-and-Issues\">File Management and Issues &#8211; Blackboard Vista Student Troubleshooting<\/a><\/p><\/blockquote>\n<p>I&#8217;m glad this one was something far more simple.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Someone mentioned working on an issue where an instructor in Safari saw the error &#8220;Broken pipe&#8221; when\u00c2\u00a0uploading a PDF file to our CE\/Vista 8.0.3 HF1 site. Of course, the issue couldn&#8217;t be replicated and light on the details. I asked for the details anyway to track down the failure intending to open a ticket with [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"activitypub_content_warning":"","activitypub_content_visibility":"","activitypub_max_image_attachments":4,"activitypub_interaction_policy_quote":"anyone","activitypub_status":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[22],"tags":[],"class_list":["post-4113","post","type-post","status-publish","format-standard","hentry","category-bbvista"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p1rUBW-14l","jetpack-related-posts":[],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/posts\/4113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/comments?post=4113"}],"version-history":[{"count":0,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/posts\/4113\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/media?parent=4113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/categories?post=4113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ezrasf.com\/wplog\/wp-json\/wp\/v2\/tags?post=4113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}