Tech is the new tobacco

My father as a teenager told me stories about the horrors of picking tobacco to encourage me to do well in school because manual labor sucks. The Truth Campaign started when I was young. But, technology companies appear to have learned only part of the lessons of Big Tobacco. This is AT&T mimicking Phillip Morris in a town hall with HBO employees who are part of the merger with Warner Brothers.

I want more hours of engagement. Why are more hours of engagement important? Because you get more data and information about a customer that then allows you to do things like monetize through alternate models of advertising as well as subscriptions, which I think is very important to play in tomorrow’s world.”

Technology companies call their clients users, which is what drug dealers call their clients. So one would hope tech would avoid more parallels, but it still seems that exploiting addiction is still the driver of tech. The business model is attention. There can never be enough attention, so they only have incentives to get more users and make those users spend more time.