Shoghi Effendi Internet Quote

Many Baha’is hold this quote predicts the creation of the Internet. A mechanism of world inter-communication will be devised, embracing the whole planet, freed from national hindrances and restrictions, and functioning with marvelous swiftness and perfect regularity. — Shoghi Effendi, The World Order of Baha’u’llah, p. 203 Perhaps what we know as the Internet is… Continue reading Shoghi Effendi Internet Quote

Better: Closed or Resolved

I just read: Clients are receiving responses to and closures of long-outstanding tickets. In the past quarter we’ve reduced the number of outstanding tickets by 15% (1500 tickets). We closed several tickets because it was decided no resolution was ever going to be provided after the ticket was open for 6 months without the tier… Continue reading Better: Closed or Resolved