A ticket our Blackboard technical support manager marked as really urgent was picked up by another technical support person who left a note about calling me. Except, the familiar phone number called wasn’t my office number or even my cell number. Nope, it is the office number at my previous job. Yup. I have not worked there in over two years. Yet, no one at WebCT or Blackboard has updated my contact information so Blackboard employees can find me. Isn’t the whole point of having my phone number to be able to call me? It is okay. As it is the end of the work day I was headed home anyway.
Sorry, Andy, if they left a message….